Ebook Free The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments

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The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments

Ebook Free The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments

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Review

Karen Martin is the consultant and mentor that helped us launch our Lean journey, and we have been amazed with some of the lofty process improvements that have been achieved after less than two years of using Lean. Once 'waste' is clearly identified and resources can be reallocated to portions of the processes that do add value in the eyes of the customer, the passion for continual improvement becomes contagious.This book will be of great benefit to any leader in the planning of Kaizen events, and I plan to purchase a copy for each of our managers and Lean facilitators.―Chat Norvell, President & Chief Executive Officer, CarePartnersKaren Martin and Mike Osterling take all the questions and potential confusion out of planning, conducting and following-up on a Kaizen Event. With thorough explanations on the development of the Kaizen Charter, to everyone's roles and responsibilities and more, The Kaizen Event Planner is the 'new' standard work for rapid improvement events in administrative / office environments. The authors are careful to capture those subtle, yet important differences between the factory floor and the office, and driving and accepting change for the better. The Kaizen Event Planner is a must have for any truly lean practitioners' library.―Jerry M. Wright, P.E., Director, Corporate Quality Assurance, & Operational Excellence, DJO, LLCHigh performing companies require that office, engineering, and other transactional processes have the same discipline of execution as shop and field work. Kaizen Events are a key part of any continuous improvement program. I wholeheartedly agree with the authors' emphasis on planning and encouraging a 'bias toward action'. This book provides a clear, step-by-step guide to planning and executing successful kaizen events. It is a detailed primer for those who want to demonstrate that rapid improvement is possible in the knowledge work environment.―Stephen P. Turnipseed, Lean Sigma Advisor, Chevron Global UpstreamKaren Martin and Mike Osterling have put together an excellent guidebook that should be a part of every Lean Resource Library. All aspects of planning and executing a successful Kaizen Event are covered in a way that is easy to understand and to explain to others. With the specific, practical tools and methods described, both beginners and experienced practitioners can now venture into non-manufacturing environments with comfort and ease.―Andrew Zozom, Jr., Ph.D., Director Of Process Improvement, Seattle Goodwill Industries Without changing the culture of the workforce that ultimately carries out any improvement ideas, so many Lean efforts are left unfulfilled and, at best, not sustained. The Kaizen Event Planner will help you to avoid these pitfalls.―Patrick Graupp, Co-author, The TWI Workbook: Essential Skills for Supervisors Martin and Osterling provide an easy to read, practical guide to planning and executing kaizen events. In addition, they provide numerous checklists and other useful tools to help the reader begin to develop a ‘culture for kaizen’ in his or her own organization which is the ultimate goal of any Lean Enterprise.―Drew Locher, Co-author, The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes I have been advocating, implementing and teaching kaizen within our company for 12 years. I have read many excellent theoretical books that describe the power of kaizen but this is the first that will actually give the reader a step-by-step process for facilitating events from planning through completion and follow-up. This book is a must resource for all Lean experts and facilitators.―Edward G. Brekke, Global Director, Schneider Production Systems, Schneider Electric The Kaizen Event Planner illuminates the organizational details of how kaizen is actually executed in the workplace and delivers a step-by-step roadmap for starting the long journey towards building a cross-company culture of continuous improvement.―Matthew E. May, Author, The Elegant Solution: Toyota’s Formula for Mastering Innovation Karen Martin and Mike Osterling have captured a succinct genealogy for Lean thinking and combined that with real working tools that will help orchestrate very effective continuous improvement events.―CJ Buck, CEO/President, Buck Knives

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About the Author

Karen Martin is a consultant and an instructor for the University of California, San Diego's Lean Enterprise program and San Diego State University's Advanced Lean program. Mike Osterling is a seasoned Lean Consultant with broad improvement experience in manufacturing, service and office environments.  He co-developed the Lean Enterprise Certificate Program at San Diego State University in 1999 and continues to teach in that program as well as at the University of California San Diego.

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Product details

Paperback: 240 pages

Publisher: Productivity Press; 1 edition (October 7, 2007)

Language: English

ISBN-10: 1563273519

ISBN-13: 978-1563273513

Product Dimensions:

8.2 x 0.8 x 11 inches

Shipping Weight: 1.6 pounds (View shipping rates and policies)

Average Customer Review:

4.4 out of 5 stars

18 customer reviews

Amazon Best Sellers Rank:

#387,468 in Books (See Top 100 in Books)

This authors provide a comprehensive guidance to Kaizen Event. Specifically, I like the arrangement of chapters in accordance to the event process (Preparation, Execution, Wrap-up, and Follow-up). Chapter 12-15 are the best part of the book because these chapters describe clearly about the roadmap of office Kaizen project. Excellent.I expect to see a real example of Kaizen Event planner in Appendix in future.

I enjoyed this book and was able to apply SWIM Lanes, Kaizen and Value Stream Mapping. Recommend this book to newbies to LEAN Transformations.

Karen & Mike provide a wonderful roadmap for success. I can't recommend this book enough. In addition to great content they also provides a wonderful CD with tools to get started quickly. Simply get the book, read it, and start learning by doing!

Super handy book that is a great tool/checklist for preparing for a lean event. Includes templates, examples and thought provoking,

If you are planning a Kaizen event, this is a great resource / tool. I'm a Six Sigma Green Belt and recently went thru Lean training. Our company recently held 2 Kaizen Events and used this planner as our foundation tool. This tool made the event a breeze to conduct, easy to document and follow-up on key post-event activities and deadlines a snap. Solid resource...now they need to create a Six Sigma version...

Kaizen events seem easy but they are not. And one of the most neglected aspects is planning. For a kaizen event to be successful, it is important to have a standard method of setting up the event, gathering the data, assigning the teams, getting the practicalities organized, and engaging the sponsor. Similarly, during the event it is vital to ave a clear-cut, standardized method of addressing the problems, root causes, possible solutions, rapid experiments, and so forth.This book does an excellent job of showing you how to do this. It also has an emphasis on kaizen in the office & service functions, rather than manufacturing. And it has a CD with all kinds of templates you can use.I have used this book with my own customers so they have a clear step-by-step formula. It works and it works well.

Veery useful!

I have been leading and facilitating kaizen events for nearly a decade and was excited to utilize this new book from Karen and Mike. Several times while reading I found myself shaking my head thinking, "that's exactly right!" Too many times we order a good looking book title only to be let down with more theory and less practical application? This book and their Value Stream Mapping book due out soon could become staple training materials for our continuous improvement leaders.Rick Eberts - Global Lean Manager Energizer

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The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments PDF

The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments PDF

The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments PDF